Privacy Policy

01 Introduction

Synerbit OPC Private Limited ("Synerbit", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit or interact with the Synerbit corporate website (the "Website").

This policy applies specifically to the Synerbit corporate Website. Individual products and services operated by Synerbit may have separate privacy policies and terms applicable to those products.

02 Information We Collect

2.1 Information You Voluntarily Provide

If you contact us by email or otherwise voluntarily provide information, we may receive:

• Name
• Email address
• Company or organization name
• Information contained in your message
• Product or business ideas you choose to share
• Other information you voluntarily provide

2.2 Automatically Collected Technical Information

Depending on the hosting, security, CDN, analytics, or other technical services enabled on the Website, certain technical information may be processed automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate location derived from technical information
• Pages visited and access times
• Referring website
• Basic website usage information
• Security and diagnostic information

The actual information collected depends on the Website's technical configuration and the third-party services in use.

03 How We Use Information

We may use information for the following purposes:

• Responding to inquiries and communications
• Reviewing product or business ideas voluntarily submitted to us
• Communicating with people who contact us
• Understanding and improving the Website
• Maintaining Website security
• Detecting and preventing abuse, fraud, or unauthorized activity
• Troubleshooting technical problems
• Complying with applicable legal obligations
• Protecting our rights, property, and users

04 Product Ideas and Other Submissions

If you voluntarily submit a product idea, business idea, suggestion, feedback, or other material to Synerbit, we may review the submission for business, product, or development purposes and may contact you regarding it.

Submission of an idea does not automatically create a confidentiality agreement, partnership, employment relationship, investment relationship, or other contractual relationship.

You should not submit information that you are not authorized to disclose.

05 Cookies and Similar Technologies

The Website may use cookies or similar technologies where necessary for website functionality, security, analytics, performance, or preferences:

• Enable essential website functionality
• Maintain security
• Understand website usage
• Improve Website performance
• Remember certain preferences

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies. You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect Website functionality.

06 Third-Party Services

We may use third-party service providers to host, secure, operate, maintain, analyze, or improve the Website. These may include hosting providers, content delivery networks, security providers, analytics providers, email or communication providers, and other infrastructure providers.

Such providers may process information on our behalf as necessary to provide their services. The actual providers used by the Website may change over time.

07 Information Sharing and Disclosure

We do not sell your personal information.

We may disclose information where reasonably necessary to:

• Service providers supporting Website operation, infrastructure, security, analytics, or communications
• Comply with applicable law, regulation, legal process, court order, or lawful governmental request
• Detect, prevent, investigate, or address fraud, security issues, illegal activity, or threats to rights, property, or safety
• Support a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, subject to applicable law

08 Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

09 Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to communications, maintaining business records, security and fraud prevention, resolving disputes, complying with legal obligations, and enforcing agreements or protecting our rights.

When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our operational requirements.

10 Your Rights

Subject to applicable law, you may have rights regarding your personal data, which may include:

• Obtaining information about processing of your personal data
• Requesting access to certain personal data
• Requesting correction of inaccurate personal data
• Requesting deletion or erasure where applicable
• Withdrawing consent where processing is based on consent
• Raising a grievance regarding our handling of personal data
• Exercising other rights available under applicable law

To exercise an applicable right, contact us using the details provided in Section 15.

11 Withdrawal of Consent

Where we process personal data based on your consent, you may withdraw that consent in accordance with applicable law. Withdrawal will not affect processing that occurred before withdrawal or processing otherwise permitted or required by law.

12 Children's Privacy

The Website is primarily a corporate and informational website. We do not knowingly solicit personal information from children through the Website.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action. Individual Synerbit products may have separate age requirements and privacy practices.

13 External Links

The Website may contain links to third-party websites, applications, social-media platforms, or other services. We are not responsible for the privacy practices, security, content, or policies of third-party services. We encourage you to review their privacy policies before providing personal information.

14 International Data Transfers

Some service providers used by Synerbit may process information on servers located outside India. Where personal information is transferred or processed across jurisdictions, we will take steps required by applicable law.

15 Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, contact us:

16 Grievance Redressal

If you have a concern regarding the processing of your personal information, please contact us first at legal@synerbit.in. Please include sufficient information to help us understand and investigate your concern.

Where applicable, you may have the right to escalate a grievance to the relevant regulatory authority or Data Protection Board in accordance with applicable law.

17 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Website, our business practices, technology, applicable laws or regulations, or third-party services.

When we make changes, we will update the 'Last Updated' date at the top of this Privacy Policy. Where required by law, we will provide additional notice regarding material changes.

18 Governing Law

This Privacy Policy is governed by the laws applicable in India, subject to any mandatory rights or protections that apply to you under applicable law.